A nurse in your corner.
Helping you navigate healthcare, make informed decisions, and advocate for the outcomes that matter most to you and your family.
RN. MSN. Patient Advocate.
I'm Charleen Peterson Cheng, RN, MSN. I’ve spent more than two decades in healthcare, caring for patients and supporting families through some of life’s most challenging healthcare decisions. I’ve seen firsthand how complicated and overwhelming the healthcare system can be.
I created Signature RN to help make healthcare more understandable, coordinated, and patient-centered. I help you understand what your care team is saying, ask the right questions, and navigate difficult healthcare decisions.
Whether you need someone at your bedside in the hospital, support coming home after surgery or a major diagnosis, help coordinating caregivers, or guidance managing chronic illness and aging safely at home, I’m here to step in, handle the details, and take the work off your plate, so you can focus on living your life and doing what matters most to you.
MEET CHARLEEN
You make the decisions. I help you navigate the path.
HOW I CAN HELP
Personalized support for your healthcare journey.
-
When a health crisis or change in care feels overwhelming, an experienced nurse advocate can help. Support is available for a single hospitalization or transition, or on an ongoing basis through hospitalization, discharge, rehabilitation, skilled nursing, hospice, palliative care, or returning home. Advocacy focuses on protecting patient rights, safety, goals, and wishes throughout the process.
-
Having a trusted local nurse can make all the difference when family is far away. I provide personalized support and advocacy for individuals who want to remain safely at home, as well as those living in assisted living, skilled nursing, or other care settings. From coordinating services and assessing changing needs to advocating for safety, preferences, and quality of care, I help ensure no one has to navigate it alone.
-
Feel prepared, informed, and supported before, during, and after important medical appointments. We’ll identify priority questions in advance, provide in-person, phone, or video support during the visit, clarify medical terms and recommendations in real time, and provide a plain-language written summary within 24 hours.
-
Bring clarity to a difficult healthcare situation. Whether it’s a focused question or a deep dive into complex medical information, I use nursing expertise, clinical assessment skills, and direct-care experience to help break down the details, identify what matters most, and turn complex information into clear, actionable next steps.
-
Personalized support for navigating chronic illness, new diagnoses, medications, and complex healthcare needs. Coordinate care across providers, help make sense of recommendations, and provide an experienced nursing perspective throughout the healthcare journey.
Services
-

Healthcare Problem Solving
Bring clarity to confusing healthcare situations and create a practical plan forward.
-

Healthcare Deep Dive
A comprehensive review of your medical information, an experienced nursing perspective, and a clear plan for what comes next.
-

Healthcare Advocacy & Navigation
Coordinate the moving pieces and keep care moving forward.
Hospital Advocacy
Chronic Illness Support
Care Transitions
-

Aging in Place & Chronic Illnesses
Aging in Place
Chronic Illnesses
Ongoing local nursing support for you or someone you love.
How can I help?
Complimentary 20-Minute Call
A brief, private conversation to hear what you’re navigating, learn what support you’re looking for, and determine whether Signature RN may be a good fit. We’ll discuss possible next steps.
Private. Confidential. Complimentary.